We accept Visa Card or Mastercard and eWay. All pricing is in AUD.
A minimum of 48 hours notice is required to re-schedule or alter a reservation. A minimum of 48 hours notice is required to make amendments to prepaid tour components, including equipment hire, guided tours or course fees.
Cancellation fees are as follows:
20% cancellation fee 30 days or more before departure
50% cancellation fee if within 30 days before departure
100% cancellation fee within 14 days before departure
There will be no refund of any part of your tour costs should you fail to arrive at a scheduled tour departure time. Tour departures may not be delayed due to passenger circumstances - including events beyond your control, medical problems, airline delays, weather etc.
All passengers are strongly advised to purchase comprehensive travel insurance, including trip cancellation insurance, evacuation, and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities.
Terms And Conditions
Locations, prices and itineraries are subject to change due to unforeseen circumstances without notice but with full consideration of your enjoyment.
This website acts as a booking agent only for the tours advertised herein. Although we endeavour to provide accurate information we are not liable for inaccurate information concerning services.
• Please call to confirm your trip 48 hours in advance on +61 7 4037 2700
• We are not liable for changes to tours, pricing or itineraries; all of which are subject to change without notice.
• Neither this site nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, loss of
damage, delay or personal injury.
• All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the
the wording of your insurance policy carefully and ensure it covers you for all potential activities. In a medical emergency, any evacuation, vessel relocation, medical or other expenses are the financial responsibility of that passenger.
• Please inform us of any special requirements prior to your date of travel; such as dietary requirements, allergies, mobility and disability issues. This can be done in the '
Booking Message' section of your online reservation or by contacting our friendly reservations team
Passengers with medical conditions should check their suitability to fly prior to booking and advise our staff when booking. As the entire tour last more than 4 hours, passengers are advised to carry any necessary medication with them. Persons with medical conditions participating in the balloon flight and pack up activities do so at their own risk and the Operator accepts no liability for any damage or injury caused.
The Operator recommends that pregnant persons do not fly in a hot air balloon and we will not carry passengers who are pregnant. Passengers who suspect they may be pregnant should check with their doctor before travel.
The Operator will not carry passengers who have participated in a scuba dive the night before their balloon flight. Passengers diving the day before travel should check with a qualified divemaster as to the safety of the passenger in participating in the balloon flight. The Operator usually does not fly above 4,500 feet altitude and most flights are around 2,500 feet altitude. Passengers diving the day before travel who participate in the balloon journey do so at their own risk and the Operator accepts no liability for any damage or injury caused.
Children must be a minimum of 3 years old to travel on the balloon flight and children up to the age of 14 years old must be accompanied by a responsible adult on the balloon flight.
Hot Air Balloon Port Douglas Tours
Port Douglas Hot Air Ballooning - Weekdays
Classic Hot Air Ballooning, self-drive from Port Douglas